Invest in a complete set of ten (10) Franchise Operations Manuals. These manuals have been designed and written to give any new franchises a clear understanding of how to operate your new franchise business. The manuals include the following business and franchise topics.
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Introduction to Franchising (This manual introduces the new franchisee to the world of franchising and explains what exactly franchising is, the number of locations, details about your company and much more)
Franchise Location and Design (This manual describes more about the design of the franchise, the type of car, shops and fit out if required, how the unique logo and systems work, etc.)
Occupational Health and Safety (This manual describes the Occupational Health and Safety of the franchise business, it includes detailed information about health and safety in the workplace, cash handling and much more.)
Customer Relations Franchise Manual (This manual teaches the new franchisee how to deal with the everyday customer, how to answer the telephone, how to approach a customer, how to take an order, accept the money, how to talk to customers and much more.)
Operational Procedures Manual (This manual teaches the new franchisee the everyday operational procedures of the franchise business, cleaning, maintenance, security, and much more.)
Personnel Staff Management (This manual teaches the new franchisee how to professionally source, introduce and manage the staff and management of the new franchise business, it includes forms, applications and time sheets, etc.)
Reporting and Payment Manual (This manual teaches the new franchisee how to complete reporting and payments for the new business, how to collect the money and pay the franchisee fees and much more)
Stock and Supplies Manual (This manual teaches the new franchisee how to rotate stock, how to complete a stock take, how to order new stock and products, services etc.)
Advertising and Marketing Manual (This manual shows the new franchisee what process to take to generate new business, and what advertising and marketing is best for your type of business, many pages in this manual teach the new franchisee about advertising and marketing.)
Accounting and Administration Manual (This manual teaches the new franchisee how to account for the cash and income of the franchise business; it includes spreadsheets, reports and forms to assist the new franchisee to properly understand how to operate the financial side of a business, and much more.)
Franchisee Reporting Schedule (This manual includes reports that the new franchisee must send to the franchisor. It shows the franchisee how to report the income to the franchisor and how to pay the franchise fees and report the usage of stock and supplies, etc.)