A franchise is a business model in which one company (the franchisor) grants another independent business owner (the franchisee) the right to operate using its brand, systems, and intellectual property in exchange for fees and ongoing royalties.
In simple terms:
A franchise allows someone to run their own business using a proven brand and operating system, while the brand owner expands without opening and managing every location themselves.
The franchisor is the company that owns:
The brand
The business concept
The operating system
The trademarks and intellectual property
They provide:
Training
Operations manuals
Marketing systems
Ongoing support
Quality control
The franchisee is an independent business owner who:
Invests their own capital
Operates their own location
Follows the franchisor’s system
Pays an initial franchise fee and ongoing royalties
They benefit from:
A recognised brand
Proven business processes
Training and support
Faster start-up compared to building from scratch
A franchise relationship is built on three core elements:
The franchisee is granted the legal right to use the franchisor’s:
Name
Logo
Trademarks
Marketing materials
The franchisor provides a complete business system, including:
Operations manuals
Training programs
Supplier networks
Quality standards
Customer service procedures
In return, the franchisee typically pays:
An initial franchise fee
Ongoing royalties (usually a percentage of revenue)
Marketing or advertising contributions
Franchising allows a business to scale using other people’s capital and effort, while maintaining control of the brand and business model.
Key advantages for the franchisor:
Faster expansion
Lower capital requirements
Local owner-operators who are highly motivated
Recurring royalty income
Increased brand value
Key advantages for the franchisee:
Reduced start-up risk
Proven business model
Training and support
Easier access to financing
Stronger marketing power
Franchising exists in almost every industry, including:
Food & beverage (restaurants, cafés, delivery brands)
Fitness & wellness
Education & training
Cleaning & facilities management
Retail
Real estate
Automotive services
Professional services
Home services
Digital and online services
Many of today’s global brands started as small local businesses before franchising their model.
A key difference:
Company-owned: The brand owns and operates all locations.
Franchise model: Independent owners operate locations under a common system and brand.
Franchising shifts:
Capital investment to franchisees
Day-to-day management to local owners
Expansion speed into the hands of motivated entrepreneurs
Not every business should be franchised. A franchise-ready business typically has:
A proven, profitable business model
Processes that can be documented
A brand that can be replicated
Training systems that can be taught
Market demand in multiple locations
Strong unit economics for franchisees
This is why professional franchising begins with:
Operations manuals
Legal agreements
Disclosure documents
Brand standards
Training systems
All of these form the foundation of a scalable franchise.
A franchise is not just an idea. It is a legal and operational system built on formal documentation, including:
Franchise Agreement
Franchise Disclosure Document (FDD)
Operations Manuals
Trademark and IP protection
Sales and recruitment materials
Compliance frameworks
These documents define:
Rights and obligations
Quality control
Brand protection
Financial structure
Expansion rules
Understanding what a franchise is only the first step. Building one requires:
Legal structure
Operational systems
Sales and recruitment processes
Training and support frameworks
This professional infrastructure is what allows a business to scale safely, consistently, and profitably.
For business owners who want to move from concept to franchise-ready system, a complete foundation of legal, operational, and commercial documents is essential.
Explore professional franchising resources at: